Terms & conditions of the ADULT SUPERSTORE web site is in accordance with the following:
Collecting, Sharing Personal Information:
Adult Superstore complies with the Children's Online Privacy Protection Act. We explicitly ask when we need information that personally identifies you. For example, Adult Superstore asks you for your name and e-mail address if you wish to join our mailing list, and we may ask for Personal Information for contests or promotions. We may also seek other information from time to time, such as gender and date of birth, the disclosure of which will be optional. We use your Personal Information for various purposes consistent with US law, and we may occasionally inform you of new features, services, and products.
We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain personal information although it will enable the Site to relate your use of the Site to information that you have specifically and knowingly provided to the Site.
Disclosure of Information:
We may provide links to a number of other sites that we believe can offer you useful information and services. However, we are not responsible for the privacy policies of or any actions of any third parties that control the activities of such third party sites. We encourage contacting the relevant parties controlling these sites or accessing their online policies for the relevant information about their data collection.
Note that whenever you voluntarily disclose personal information online, that information can be collected and used by others. Therefore, when you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. No data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or from our services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and any other personal information.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Adult Superstore does sell products to children; only to adults who can purchase with a credit card. If you are under 18, you cannot access or order from Adult Superstore. Adult Superstore and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Pricing and Content Information:
While Adult Superstore strives to provide accurate pricing information, pricing, software or typographical errors may occur. Adult Superstore cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price due to an error in pricing, Adult Superstore shall have the right, at Adult Superstore sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, Adult Superstore may, at Adult Superstore discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
Errors in pricing and availability of products will be corrected where discovered, and Adult Superstore reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions, including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Adult Superstore will issue a credit to your credit card account in the amount of the charge. Bank policies will dictate when this amount is credited to your account.
Adult Superstore employs various methods to provide you with values on our site. However, sometimes a price online does not match the price of the same item in our stores. In our effort to offer value pricing across several geographic regions, our store pricing will sometimes differ from online prices. Our stores do not honor Internet pricing, prices on Adult Superstore, or competitor advertisements from outside of a store's local region.
The Adult Superstore website is operated by Adult Superstore, on an “as is,” “as available” basis, without representations or warranties of any kind. To the full extent permitted by law, Adult Superstore, and any affiliates (collectively, “Adult Superstore”) disclaim any and all representations and warranties with respect to this site and its contents, whether express, implied, or statutory, including, but not limited to, warranties of merchantability and fitness for a particular use or purpose.
Without limiting the foregoing, Adult Superstore disclaims any and all warranties, express or implied, for any merchandise offered on this site or Adult Superstore affiliate sites. This disclaimer does not apply to any product warranty offered by an item's manufacturer. Please contact an item's manufacturer for manufacturer's warranty and policies.
Adult Superstore, without limiting the foregoing, does not represent or warrant that the information on this website is accurate, complete, reliable, useful, timely or current or that this website will operate without interruption or error.
Further, Adult Superstore, without limiting the foregoing, disclaims any liability as to the accuracy or completeness of each item description. Many product descriptions originate from the manufacturer of each item.
Adult Superstore does not endorse nor make any warranties or representations about the options or other service or data you may access, download or use as a result of the use of the information contained on this website, or about any website you may access through this website. Links to other sites are provided for convenience only. Please make your own decisions regarding your interactions or communications with any other website.
We reserve the right to change this policy in the future. We invite you to check back periodically to see if we have made any changes.
What Personal Information is Collected - Depending on how you use Adult Superstore, we may ask you to share personal information with us. Whether you choose to give Adult Superstore information is completely up to you, but keep in mind that if you withhold information, you may not be able to use some of our services.
When Personal Information is Collected - Adult Superstore will ask you for information, including some personal information by:
Becoming a registered user. In order to register, you need to share some personal information. You do not have to be a registered user to visit Adult Superstore's web pages. But, you will have to register if you want to place orders or make full use of our services.
Making a purchase. When you buy something on Adult Superstore., you have to supply a billing address, phone number, shipping address, and credit card information. By making a purchase, you become a registered user of Adult Superstore. You can choose to store information needed to make a purchase, such as your credit card number, shipping and billing addresses in the Your Account - Express Checkout page. You can access this section using your registration password.
How Adult Superstore Protects Your Information - We realize that our customers trust us to protect their personal information. That is why we maintain physical, electronic and procedural safeguards to protect your personal information.
We use industry-standard Secure Sockets Layer ("SSL") authentication to guarantee the confidentiality of online transactions made on our site. SSL authentication and encryption of the information that you send to us over the Internet help protect your online transaction information from third party interception.
We never display your full credit card number once it has been entered. We will only reveal the last four digits of your credit card for verification purposes.
We urge you to protect your own privacy. We recommend that you do not share your password with anyone or share your password in an unsolicited phone call or e-mail.
Despite all of our efforts, there is always a risk that third parties may unlawfully intercept transmissions. This reality is true of all Internet use. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk.
How Adult Superstore Uses Your Personal Information - Adult Superstore collects personal information primarily to make our services more rewarding for you to use. We use this information for internal purposes, such as studying our customers' preferences. We may also use your information to contact you for account and promotional purposes.
How to Avoid Receiving Newsletters and Other Adult Superstore Materials - We use e-mail addresses to send out newsletters and other announcements with information about Adult Superstore's new products, gifts and special features. When you register, you can choose not to receive these announcements by opting-out of delivery. If you receive an e-mail and want to avoid further messages, look at the end of the e-mail for instructions on how to remove yourself from the mailing list. You can also edit your e-mail preferences at Adult Superstore's Your Account.
Who Views Your Personal Information - Adult Superstore may share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mail and e-mails, analyzing customer data, providing marketing assistance, processing credit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service. They have access to personal information needed to perform their functions, but may not disclose your personally identifiable information for other purposes.
Some personal information is stored on servers owned by other companies. Only Adult Superstore has the right to access this information.
We DO NOT share information about our customers with advertisers and marketing partners. Adult Superstore DOES NOT sell or license personal information.
Personal information may be disclosed if required by law.
Age Restriction - Adult Superstore. is intended for adults 18 years of age or older. This policy is designed to protect children.
If you register with us and we discover that you are under 18, we will delete your registration. We will send you a message if we do this.
Cookies on Adult Superstore - We collect some anonymous information about how you use the site by setting and accessing cookies on your computer. These cookies track information such as how often you visit our web site, what pages you view, and where you go after you leave the site. The cookies track your computer, not you. They are not connected to any personal information about you. Return Policy
We don not offer DVDs exchange program. It is illegal for us to exchange DVDs if they have been opened unless the product has manufacturers defect. All sales are final. Software products are NON-RETURNABLE unless they have a manufacturer defect.
We will gladly replace any defective product with the same product as long as the product still available.
DVD running times are approximations and are in no way representative of an actual or accurate running time. Whereas we strive to publish running times that are as accurate as possible, we cannot guarantee their accuracy and therefore a DVD running time discrepancy is not considered a defect or a reason for a return.
If you return a DVD that package seal is not broken or un-opened, a 25% restocking fee will be imposed.
First and foremost, We at the Adult Superstore want to protect our customer's health. Due to sanitary reasons, all Sex Toy and Novelty items are non-returnable or refunds. Health regulations prohibit the return due to our nature of our products. Our company policy simply follows this law. This policy is to give peace of mind to our customers knowing that they will never be sold a previously returned or used products. We would like to thank you in advance for understanding of this policy.
All returns must be authorized in advance. To obtain authorization, Simply click the link on Contact Us page , fill out the short form or contact customer service at (702)798-7897 and we will be glad to help your needs. Items returned without authorization will be shipped back at the customer's expense and will not be credited. If you refuse to accept the same product in exchange for a defective product, a 25% restocking fee will be imposed. If we cannot provide you with the same product in exchange for a defective product, we will issue you a Credit.